Albania to go digital as of May

The Albanian government will shut down hundreds of service windows and counters in institutions that offer services, with 40 to be closed in Tirana alone, according to Mayor Erion Veliaj.

“Service windows for in-person communication with the citizens will be shut down in a bid to further improve service quality and transparency,” a government announcement states.

Civil Registry, taxes, social insurances, all the services delivered by the National Business Centre and the National Chamber of Notaries are among those services that will transition almost entirely online, “except for the cases in the in-person presence of the applicant is mandatory,” the announcement specifies.